999bd Privacy Policy
— Your Information Is Protected

999bd collects information from its users in two main ways: (a) information you provide directly, and (b) information collected automatically.

1.1 Information You Provide Directly

When you create an account, use our services, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• The content of your communications with us (live chat messages or emails)

1.2 Automatically Collected Information

When you visit our platform, our systems may automatically record the following information:

• IP address and device type
• Browser type and version
• Page visits, clicks, and navigation data
• Session duration and activity logs
• Information collected through cookies and similar tracking technologies

999bd uses your information only for lawful and specific purposes. We never process your information unnecessarily.

2.1 Providing and Operating Services

• To create and manage your account
• To process deposit and withdrawal transactions
• To award bonuses and rewards
• To track gaming history and balance
• To provide customer support

2.2 Ensuring Security and Compliance

• To prevent fraud and money laundering
• To verify your identity and keep your account secure
• To verify age (to comply with the 21+ age requirement)
• To implement responsible gaming policies
• To detect and investigate suspicious activity

2.3 Communication and Improvement

• To send important service-related notifications
• To share promotional offers and updates with your consent
• To improve platform performance and user experience
• To identify and resolve technical issues

999bd uses industry-standard technology to protect your information. Our platform operates in a secure and reliable environment.

3.1 Technical Security Measures

3.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, we may retain certain information for a defined period to meet legal, regulatory, or business requirements.

Transaction records and account history are generally retained for a longer period, as they may be needed for fraud prevention and dispute resolution.

999bd does not sell, rent, or commercially provide your personal information to third parties. However, in certain circumstances we may share limited information with the following parties:

4.1 Service Providers

We work with trusted third-party service providers to operate our business. These include:

• Payment processing partners (bKash, Nagad, Rocket, Upay and banking services)
• Identity verification services
• Technology and hosting service providers
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others)

These providers process your information only according to our instructions and may not use it for their own purposes.

4.2 Legal Requirements

We may lawfully disclose information in the following circumstances:

• In response to a court order or a valid request from a government authority
• For investigation of fraud, money laundering, or other illegal activity
• To protect the rights and property of 999bd or other users
• To protect someone's safety in an emergency

4.3 Business Changes

If there is a change to 999bd's business structure (merger, acquisition), your information may be transferred to the new owner. In such a case, we will notify you in advance and your rights under this Policy will continue to apply.

Cookies are small data files stored on your device. 999bd uses cookies to improve your experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional Cookies: Help remember your preferences, language, and settings.
• Analytics Cookies: Used to understand how our platform is being used and to improve services.

5.2 Managing Cookies

You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent many platform features from working correctly. Refer to your browser's help guide for more details.

As a user of 999bd, you have the following rights regarding your personal information:

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

999bd strictly follows a 21+ age policy. Our services are available to users aged 21 and above only.

We do not knowingly collect any personal information from minors (under 18 years of age). If we become aware that a minor is using our services, we will immediately close that account and delete all information collected.

If you believe a minor is using our platform, please contact us immediately.

999bd may update this Privacy Policy from time to time. The Policy may be revised in response to the expansion of services, changes in technology, or legal requirements.

For any significant changes, we will send a notification to your registered email address or clearly announce the change on the platform. Continued use of the services after a change is made will be taken as your agreement to the updated policy.

We recommend that you visit this page regularly to stay informed about the latest policy.