999bd Terms and Conditions

General Introduction and Acceptance

These terms and conditions ("Terms") govern the use of the 999bd platform and all its related services. When you access this platform, create an account, or use any service, you are automatically considered to have accepted these Terms.

999bd is an online gaming and betting platform operated for users in Bangladesh. By accessing our platform, you confirm that you have understood these Terms and agreed to comply with them.

Account Registration and Eligibility Requirements

To open an account on the 999bd platform, the following eligibility criteria must be met:

If false information is provided or an attempt is made to operate multiple accounts, 999bd reserves the right to suspend or cancel the relevant account(s) at any time, and any deposited funds may be forfeited.

Deposit and Withdrawal Rules

The following rules apply to financial transactions on the 999bd platform:

• Minimum deposit amount: ৳200 (applicable to all methods).
• Minimum withdrawal amount: ৳800.
• Withdrawal requests are typically processed within 1 hour.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Funds deposited into an account will only be returned to the registered owner of that account.

Any applicable third-party fees on transactions (such as mobile banking charges or bank service charges) are entirely the user's responsibility. 999bd does not bear liability for such additional charges.

Bonuses and Promotional Offers

999bd offers various bonuses and promotional offers to users from time to time. The following conditions apply to the use of these offers:

Welcome Bonus: New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000. Or depositing ৳12,000 gives the maximum ৳5,000 bonus for a total balance of ৳17,000.

Wagering Requirement: Bonus funds must be wagered 10 times before they can be withdrawn. Example: receiving a ৳1,000 bonus requires ৳10,000 in bets before winnings from the bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• A user may benefit from a specific promotion only once.
• 999bd reserves the right to modify or cancel any promotion, but prior notice will be given.
• If misuse of a promotion is suspected, the relevant account may be held for review.

Prohibited Activities

The following activities are strictly prohibited on the 999bd platform and are actively monitored:

Involvement in any of the prohibited activities listed above will result in immediate account cancellation, and the associated balance may be forfeited.

Gaming Rules and Results

All games and bet outcomes conducted on the 999bd platform operate under a fair play policy. Customers should be aware of the following regarding our gaming services:

• Each game has its own rules, which are detailed in the game interface. It is every user's responsibility to read them before starting a game.
• If a game's result is affected by a technical error, that bet will be considered void and the stake will be refunded.
• In sports betting, if an event is cancelled, the stake for the related bet will be refunded.
• A bet that has been finalised cannot be changed or cancelled.
• 999bd staff cannot personally influence the outcome of games.

Privacy and Data Protection

999bd places the highest importance on the security of your personal information. Our platform uses SSL encryption, which keeps your financial and personal data secure.

The information you provide will be used solely for account management, identity verification, transaction processing, and relevant communications. Your information will not be sold to third parties under any circumstances. For more details, please read our Privacy Policy page.

Responsible Gaming

999bd takes responsible gaming very seriously. We believe that gaming is for enjoyment and should not have a negative impact on anyone's life.

This platform is for adults only (aged 21+). If you feel that gaming is getting out of your control, please visit our Responsible Gaming page. You may request self-exclusion or deposit limits on your account.

Account Suspension and Cancellation Policy

999bd reserves the right to suspend or permanently cancel any account in the following circumstances:

• Any instance of a breach of the Terms.
• If activity associated with the account appears suspicious or fraudulent.
• Failure to complete identity verification or provision of false information.
• For security reasons or upon instruction from legal authorities.
• At the user's own request.

If an account is cancelled due to a breach of the Terms, the remaining balance may be forfeited. For accounts closed at the user's own request, any valid balance will be returned, but the bonus portion will be forfeited.

Limitation of Liability

999bd does not bear responsibility for the following:

• User losses caused by internet disconnection or technical errors.
• Account information falling into the hands of a third party due to the user's own negligence.
• Delays or errors by third-party payment providers.
• The outcome of the user's own gaming decisions.

The platform is provided on an "as is" basis. We do not guarantee uninterrupted service, but we are committed to providing the highest quality of service.

Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. Our support team is available 24/7 via live chat and email ([email protected]) to help resolve your issue.

If a dispute cannot be resolved through contact with the support team, both parties will attempt to resolve it through mediation. Pursuing mediation before taking any dispute to court is mandatory.

Policy on Changes to Terms

999bd reserves the right to update or change these Terms at any time. Users will be notified in their account or on the platform in the case of significant changes.

Continuing to use the platform after a change will be considered acceptance of the new Terms. It is therefore recommended to check this page regularly.

Severability and Entire Agreement

If any provision of these Terms becomes invalid or unenforceable for any reason, the remaining provisions will remain in full force and effect.

These Terms constitute the entire agreement between the user and the company regarding the use of the 999bd platform and supersede any prior oral or written understandings.

You can find more information about 999bd on our About Us page. If you have any questions, you may also visit the FAQ page.